Hybrid Onboarding-Patient Engagement Analyst - Denver CO

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2000 16th St,Denver,Colorado,80202-5117,United States of America

We are seeking a dynamic and motivated individual to join our team as a Hybrid
Patient Engagement Analyst in Denver. As a Patient Engagement Analyst, you
will play a crucial role in optimizing patient experience, enhancing patient
engagement initiatives, and analyzing key performance indicators to drive
continuous improvement in our patient care services. This role will focus on
patient facing content and materials. You will work closely with
cross-functional teams to identify areas of opportunity, develop strategic
solutions, and measure the impact of patient engagement programs.

*This will be a Hybrid role - 2 days a week in the Denver, CO office

Responsibilities:
Collect, analyze, and interpret data related to pertinent onboarding metrics.
Support scripting and patient-facing materials development.
Design and conduct surveys on patient onboarding satisfaction.
Partner with field and patient facing teams to develop pertinent, relevant
and contractually required scripting.
Collaborate with cross functional teams on content, branding and logo
distribution needs and education materials.
Support physician collaboration as it relates to patient content and
engagement.
Monitor and evaluate the effectiveness of patient engagement initiatives and
make data-driven recommendations for improvement.
Prepare and present reports, dashboards, and presentations to communicate
findings and recommendations to stakeholders as it pertains to
Utilize analytics to identify potential opportunities pertaining to content
gaps.
Assist in the development and implementation of standardized communication
guidelines for internal employees interacting with patients.

Qualifications
Bachelor's degree in healthcare administration, business analytics,
communications, or a related field.
Strong analytical and problem-solving skills with a keen attention to detail.
Proficiency in data analysis, statistical methods, and data visualization
tools.
Experience working with healthcare data and familiarity with relevant
healthcare databases and systems.
Excellent written and verbal communication skills, with the ability to
present complex information in a clear and concise manner.
Ability to work independently and as a part of a team, managing multiple
priorities and deadlines.
Strong interpersonal skills and the ability to collaborate effectively with
cross-functional teams.
Background in graphic design or marketing experience is a plus.

At DaVita, we strive to be a community first and a company second. We want
all teammates to experience DaVita as a place where I belong. Our goal
is to embed Diversity & Belonging into everything we do in our Village, so
that it becomes part of who we are. We are proud to be an equal opportunity
workplace and an affirmative action employer. As such, individuals are
recruited, hired, assigned and promoted without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, protected veteran status, or any other protected
characte

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a
candidate's qualifications, skills, competencies and experience and may
fall outside of the range shown. DaVita offers a competitive total rewards
package, which includes a 401k match, healthcare coverage and a broad
range of other benefits. Learn more at

DaVita is an equal opportunity/affirmative action employer. As such,
DaVita makes hiring decisions solely on the basis of qualifications
and experience, and without regard to race, color, religion, sex,
gender identity, sexual orientation, national origin, disability or
protected veteran status.

Company info

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