Sr. Experience Designer- Remote Eligible

Profile

Best Buy

Role Summary:

As a Sr. Experience Designer on the Discover and Shop Experience Team, you will work with a highly collaborative team of experience designers, writers, researchers, strategists, product managers, and engineers to create compelling human centered experiences across digital and physical touchpoints. You will provide strategic thinking, create high-level deliverables for initiatives in support of Best Buy’s strategic product outcomes.

The Discover and Shop Experience Design and Product teams sit in a unique position to build and foster customer relationships with Best Buy and does so by prioritizing and optimizing that relationship throughout the entire digital customer journey from discovery through ownership and enjoyment. In this role, you will be primarily focused on the Discover phase of the journey. The Sr. Experience Designer role plays a central role in the promotion of Human Centered Design and Service Design, participates in defining and facilitating discovery efforts, is responsible for the communication of design intent, and advocates for continuous improvement of experiences for our customers. This is also a great opportunity for an individual who wants to contribute to leadership and mentorship for a growing team of multidisciplinary experience design professionals.

Responsibilities:

Work with experience designers, product managers, engineering leads, and business stakeholders to gain alignment on solutions and align customer and business needs.

Leverage customer research, site metrics, and usability findings to back up assertions, make recommendations, and drive strategy.

Use creative facilitation techniques and take the lead with your partners to understand the problem space and foster a shared vision of the future.

Foster and participate in a culture of collaboration, feedback, and continuous improvement.

Partner with customer research, analytics, consumer insights and A/B testing teams on methodology and approach for the vetting and testing of UX strategies.

Collaborate with UX leadership on the evolution and continual maturation of our experience design practice and brand expression.

Qualifications:

Current work samples that demonstrate advanced knowledge and skill in experience design.

At least 2 years of experience as an Experience Designer or 6 or more years in a Design related role (e.g., Product Designer, Information Architect, Visual Designer, Interaction Designer, Copywriter, etc.).

Advanced knowledge of Experience Design principles and deliverables (i.g., designs, wireframes, prototypes, etc.).

Advanced to expert skills with tools such as Sketch, InVision, Axure, Mural, Photoshop, Illustrator, Visio, Balsamiq, OmniGraffle, etc.

Extensive history demonstrating human centered design, interaction design, information architecture, visual/graphic design, usability standards and best practices.

Experience developing prototypes and leading workshops and jam sessions.

Company info

Best Buy
Website : http://www.bestbuy.com