UX Design Intern

Profile

Critical Mass' Trailhead Internship Program is a 12-week jump-start to your career. This program is a fast-track to launch your career with regular learning opportunities, mentorship and real client work, while also getting paid. We aim

to integrate you into the amazing work we do here at Critical Mass, and support you as part of the team to grow your career with us!

You will have the opportunity to try the digital agency world to see if it's for you!

Our Internship will run from May 22-August 11, 2023.

All applications are reviewed on a rolling basis and the hiring location for this role is still being finalized.

The User Experience (UX) Designer Intern will play an important supporting role in the development of our clients’ experiences, and will lead the UX for the CM intern project. Working closely with various cross-disciplinary teams involved in the creative process, the UX Designer Intern will have the opportunity to learn about and contribute to the planning process of various projects by organizing information, designing UIs, building prototypes, and developing interaction models. You will have the opportunity to learn and use User Experience specific programs such as Sketch, Adobe XD, Axure and Principle.

You Will:

Review research on competitive brands, existing digital experiences, past projects and consumer research

Synthesize research findings to aid the project teams

Collaborate with project team members and clients to develop organizational concepts

Translate concepts into effective user experience deliverables

Prepare UX documentation, such as, but not limited to: site architectures, wireframes, use cases and task flows, prototypes, etc.

Ensure UX documentation is well organized and continuously updated

Identify and implement opportunities to refine UX process

You Have:

A multidisciplinary educational background in disciplines such as psychology, computer science, information sciences, human/computer interface design or commerce/business

Related industry experience in new media, information technology, communications, or library/information science preferred

A keen desire to develop better knowledge of UX best practices and the tools used to create deliverable while meeting deadlines

Some experience creating wireframes, prototypes, site maps and user flows

A general understanding of how to create and use personas and use case scenarios

Some knowledge of interpreting analytics, metrics, usability testing and user data

Great communication skills and an eye for detail

The ability to discuss, defend and debate concepts with team members

Participated in creative brainstorming sessions

Comfortably worked on multiple projects, simultaneously

Shown creative thinking, and complete assignments on-time, while demonstrating an attention to detail

Critical Mass’ Hybrid Work Expectation for the Trailhead Talent:

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our Trailhead Talent is the future of our organization, and we want to set you up for long-term success. In an effort to do so, we’d like to establish the expectation that you plan to work from an office on Tuesdays & Thursdays. The ask stems from our want to:

Strengthen opportunity for continuous learning

Improve collaboration and team relationships

Increase employee engagement

This hybrid model balances the need for individual flexibility while maintaining the relentless customer focus, we provide at CM. We understand that not everyone may feel comfortable with this expectation so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

If you have questions, you can email:

trailhead.recruiting@criticalmass.com

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to

accommodations@criticalmass.com

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com

and

us.greenhouse-mail.io

We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based:

https://www.consumer.ftc.gov/articles/job-scams#avoid

If Canada based:

https://www.canada.ca/en/services/finance/consumer-affairs.html

If U.K. based:

https://www.gov.uk/consumer-protection-rights

Company info

Critical Mass Inc
Website : http://www.criticalmass.com